Tuesday, October 21, 2008

another day in hell

You can't blame me if I just sometimes drag myself to work literally. If you work for a company for 4 years now, you would probably feel the same. I had my hard-earned 2 days off-work but I still feel that it's not enough...As i write, i only have a couple of hours left and it's work time again...what can I say?

Lately, I've been blabbering how dead-boring my life has turned into. I no longer have time to go out with friends like I used to...Not even have time to buy things f
or myself. To make things worse, I have to battle my way just to be able to use this freaking pc!! Like I've said before, my hubby and I are both computer freaks. I have to really strangle him to death(of course, I don't do it) so i can use it.

In short, my life revolves with him and my little bratty but ever so lovable son. Going back to my work, it really kills me to think that I have to work on the wee hours of the day when practically everyone in this side of earth are dosing off. Well, it pays well, If I may add, some will say job is really simple and easy, since it's a call center industry that you will say that all you need to do is sit down and take in calls. I DEFINITELY BEG TO DISAGREE!! If you are on a customer service industry, you have to have the patience and the guts to stay with the company longer. You wouldn't want to have irate customers who will curse you to death and will say you are stupid for not explaining the bill where in fact you explained it properly that you even went to the extent of explaining it the way you would on a grade school student, and yet, it wasn't understood at all. You wouldn't want NOT to have a quarterly incentive by not hitting the metrics, say not being able to hit the target for quality and CSAT (Customer Satisfaction) guidelines. You wouldn't want to have high blood or low blood pressure for staying awake all throughout the night. You wouldn't want to be criticized for not being able to at least compose a coherent sentence. I bet you also won't like to drink 4 mugs of coffee every day just to make sure that you are awake the whole night. Well, that just few of those that someone who works at a call center tries to bear just to be paid. It's one hell of a job. I'm not saying that I don't like it, infact, I LOVE it so much. I Love the feeling of teaching new agents how it goes, how they can inprove on their calls and what not. I just want probably to try something new.(Which I DON'T think I'll do in the near future)

So, if you think it's still easy, why not give it a shot...EMAIL ME @ may_delmundo@yahoo.com or post your comment here

Thursday, October 16, 2008

my ever so boring week

I have been very busy again this past week that i didn't have time to write anything on my blog sites. I probably had an hour per day to spare, but i have been sooooooo tired that my muse won't work, I couldn't come up with any idea, not even to compose a single sentence!! Plus add the fact that my week wasn't so exciting to brag about. You know how hard it is being a mom and a wife, and working on shifting schedule, i bet, you wouldn't want to be in my shoes.

The most exciting part of my week is being able to at least rest a little while working. Since I am a coach in a call center(let us just NOT say where), and there is no transition(that's what we call the process when agents graduated from training and they will already hit the production floor), we are required to go on phone time(which really sucks if I may add),. Thanks to my BOSS, he's assigning us to only be on the phones for half the shift, then we do floor walk to assist the agents with their questions and take sup calls if there's any(mind you, there's a lot).

Well, I can't complain since that's part of my job. You wouldn't believe me but i LOVE my work, although there are really times that you would want to just give up, try to work somewhere else and earn more....I just don't like the idea of starting all over again, try your ass out to earn a name, and being able to stay this long(4 years with the company and still counting...) And to think that if you stay with the company for at least 5 years, you can file for an early retirement, that will give you 50% of your monthly pay times the number of years...that's money!!!and if you stay longer, benefit will be even more, so why complain??
So going back to my not too exciting week, so if there are no questions, i just take the time to do admin works for my boss, sometimes just smoke...oopppsss....hope my boss won't see this.

You might think that I'm the type of person that just go straight home from work, then, think again. As much as I would like to go out, let us just say that budget won't allow me...so if ever i go out, i make it sure that i can still go home and with extra money in my wallet.

I really hope i'll have a better life this week... Less phone time and lees work loads and more money, if that's possible :)

Monday, October 13, 2008

what should come first

How time flies really fast...I still remembered celebrating Christmas with my family, next thing I knew, we only have less than a hundred days left before that most-awaited season. That reminds me, I have a lot of inaanaks (God children). I think I have more than a dozen now, OMG!!!! I better start shopping for presents now or I hide on Christmas day to save my butt.

As a true-blooded Filipino, I am one of those who really makes an extra effort to celebrate this season and I make sure that I will make my love-ones happy by giving little tokens or memorabilia. Of course, I also want something new, like new clothes, shoes, gadgets and the likes if my budget will cooperate with me. With all the credit cards and bills that i have to pay, not to mention needs of my baby josh my son and my ever-so-luxurious hubby, well, need I say more??

But of course, i have to set my priorities straight. I have a list of what to buy and what NOT to buy as early as now... What needs to be done and what needs NOT to be done...all those stuff...I have to be very careful this time or I'll end up living in the shanties.

So here goes my priority list:
Food for Christmas:
1. Ham - Just the local good old brands will do
2. Traditional Spaghetti (have to do away with white or Italian sauce since they are so pricey)
3. Beef Caldereta - my ultimate fave
4. 1 Kilo cocktail hotdog - the cheaper the brand the better
5. 1 whole Lemon Chicken - will cook it my way
6. Graham Cake for dessert - really easy to do, no need to splurge big time on blueberry
cheese cakes, you just need to buy Graham crackers, condensed milk, whipped cream,
then top it with ripe mangoes and you're good to go
7. Local Wine - Christmas won't ever be complete without wine.

If you have your whole family with you, celebrating Christmas the simple way will still be a remarkable experience.

Gifts for Christmas:
This is the hardest part. Aside from the fact that you want the person to like the present you'd give, you also would want to give every person you know in earth but you're on a fixed income. That really sucks.

For my 3 year-old son, my godchildren, who has the same age as my little kiddo, toys really works for them. Elderly peeps might contest since kids won't be able to use it when they get older, but I don't see the logic of buying something like a pair of jeans or books that children won't really appreciate. They will probably say "Thanks", but will just ignore it and will just continue with whatever they are doing when you butted in. Anyway, there's always Christmas every year, not to add their birthdays every year so why bother?

Now, for your boss, family members, friends and colleagues, You can always buy ingredients or something to make cakes, brownies or Christmas chocolates. It may be a little tedious, but it's worth the sweat. Or, If you're not into cooking, buy regular candles or create candles, the just decorate it with Christmas colors. You can also buy beads and fake stones of different colors then turn it into bracelets, necklaces and earrings, or even key chains. That's what I actually intend to do once my paycheck gets in. For those who would have read it before Christmas, and you received something from me that just looks like exactly what I am describing right now, just pretend you're not aware of my blog.

Women are not hard to please, but for guys?? Well, this is one major challenge for me. If my husband represents all the men in the world, then I'll be poor BIG TIME for the rest of my life. Men are so into cars, sports and gadgets, and I can't afford to buy an ipod or a laptop, much worse a car!!! So I think I'll just settle with the classic socks and neck tie-HECK!!! NO WAY!!! Since I'm on an ever-budget mode, guy-kyechains and pens will do. And If it's a guy boss, then Ill just bake a cake or anything yummy.

Now, for my decorations, I'll make it as simple as I can. For one thing, I don't think I'll have anough money to buy more stuff after buying everything above, and number two, I don't want my electricty bill to shoot up again. That will definitely thwor me out my budget.
Most possibly, I will just use the same decorations i had for last year, If the lighst are still working...just great!! If I need to replace a bulb or two, so be it. No need to buy a new Christmas tree since mine still looks good for me...I might need to add few bells and other decors as well, and my holiday will be more than perfect...

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